Shipping Information

1. Shipping Costs

  • Italy: We offer free shipping on orders over €50. For orders below this amount, shipping costs €6.99.
  • International: For international deliveries, the shipping cost is €19.99. Delivery times may vary depending on the destination.

2. Delivery Times

  • Italy:
    • Standard: Delivery within 2–5 business days from order confirmation. Please note that during holidays or peak periods, delivery times may be slightly longer.
  • International:
    • Standard International: Estimated delivery within 7–14 business days, depending on destination and customs procedures.

3. Order Processing

Orders are processed within 2–3 business days after payment. You will receive a confirmation email with a tracking link once your package has been shipped. If your order includes multiple items, they may be shipped separately to speed up delivery.

4. Free Shipping

To qualify for free shipping in Italy, the total order amount must exceed €50, after discounts or promotional codes.

5. Order Tracking

Once your package has been shipped, you will receive a link to track your delivery in real time. For any tracking issues or delivery concerns, please contact us at info@soloessenze.com.

6. Conditions and Limitations

  • Remote Areas: Additional fees may apply for remote areas or smaller islands. If applicable, we will contact you before shipping.
  • International Duties and Taxes: Orders outside the European Union may be subject to customs duties and taxes, payable by the recipient. We recommend checking with your local authorities for any additional costs.

7. Contact

For questions or information about shipping, we are here to help:

Email: info@soloessenze.com